If using an antenna extension, make sure all connections between the antenna, inline amplifier, and coax cable are secure.If all connections are secure, check the SMB adapters and make sure the little pin inside the male connector is not bent or missing.If the adapters intact and secure, try to directly connect the antenna to the radio.
The ANT port of the amplifier should be pointing toward the antenna, and the REC port of the amplifier should be pointing toward the radio.The antenna extension kit should be installed in the following format:8.If you cannot acquire any antenna signal, disconnect antenna extension and directly connect the radio to the antenna. If connecting to a power strip, make sure power strip is switched to the “on” position.Try plugging the radio for business into another outlet in a different part of your office.
This display means the business radio does not detect an antenna.Make sure antenna is securely connected to your radio for business.Make sure your antenna is located outside your building (preferable on the roof) and has a clear view of the sky.Any obstructions, including trees, surrounding buildings, etc. A clear view of the sky is mandatory for receiving uninterrupted music radio.For music for business applications, the antenna must be located outside – there are no exceptions to this rule.5.If you are using an antenna extension kit, make sure you have the inline amplifier is directly connected to the 20 foot lead from the antenna.