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Because Skype is first and foremost a Vo IP client, the first thing you'll want to do is spend a litte time getting your headset and microphone working properly.

To start with, click on Tools, expand the General tab in the left-hand column, and select Audio settings.

This is where you'll configure Skype to use the proper devices.

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Double-click on Microphone and select the Levels tab.Adjust the microphone volume to anywhere between 75 to 90, depending on how sensitive your mic is.If it's still not loud enough, adjust the Microphone Boost setting.If you're using a notebook with a built-in webcam or have a webcam attached to your desktop, it probably has an integrated mic.In our experience, these are usually low quality and pick up a ton of background noise.

Use your headset's mic instead, or consider investing in a standalone microphone.

Now turn your attention to the speakers pull-down the menu, and once again, select the appropriate speakers settings.

Ideally, Skype will switch to your PC's speakers when you unplug your headset, but if you're not hearing any sound, open up the sound options and adjust it manually.

We typically adjust both the microphone and speaker sliders to about 90 percent in Skype and disable the automatic adjustments for each by unchecking the appropriate boxes.

Instead, we'll adjust these manually within Windows sound properties.

To get there, right-click the sound icon in the systray and select Recording.